General Manager's welcome
The Oaks Hospital has a tradition of working closely with
Consultants and patients to ensure the best quality healthcare is
consistently being delivered.
Our hospital staff are fully trained in the latest procedures
and thus maintain all areas to the highest standards. Working
within the Department of Health guidelines we focus on patient
safety and cleanliness to minimise infection.
Any patient who wants to satisfy themselves on the quality of the
hospital and its’ Consultants can be reassured by the Care Quality
Commission (CQC) Audits undertaken by the Department of Health
which support the hospital’s excellent reputation.
Our most recent patient satisfaction survey covering all aspects of
our service and care has again shown we are, on most occasions,
exceeding our customer's expectations. In the latest patient
survery results from the last quarter of 2011, 98.9% of
patients scored us as either excellent or very good.
As General Manager of Oaks Hospital, I take great pride in the
service we offer our patients and relatives; this is only achieved
through a cohesive team effort and approach.
Ian Milne
General Manager