Information for patients staying at Oaks Hospital

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If you would like to leave feedback regarding your care at Oaks Hospital please follow the links below to submit your feedback:

 

Patient testimonials

“It’s most welcoming, there’s no need for fear, there’s warmth and welcome to every patient I’ve seen. I have always been impressed with the care and efficiency of the staff under Matron Juliet Driver and it is apparent in patient contact throughout the hospital”.

Mr Desmond Boyden, Colchester, Essex. 

 

"(Husband) said you were really kind and caring in every way. You helped him to feel confident and relaxed as you worked in a very skilled way ... Thank you for looking after my lovely husband so well".

Mrs Celia Strange, Wivenhoe, Essex.

 

“I had my first knee replacement five years ago with you, which was excellent, so I came back for the second (Visionaire) knee which has exceeded my expectations. If I had a third knee I would come straight back”.

Mr Keith Hodgson, Essex.

What do you think we did well?

“Everything. In particular preparing me before I came in so that I knew what to expect – there were no surprises. Every single member of staff with whom I have come into contact has been affable, courteous, knowledgeable and has given me confidence. Thank you to them all.”

Mr Joseph Cleary, Ipswich, Suffolk.

 

“Excellent care – again – in all areas. Everyone very helpful and friendly. Had contact with Matron and General Manager again. Very nice approachable people. Mr Milne took the time to inform individual patients himself of work being done in corridor. Thoughtful gesture”.

Mrs Janet Staples, Brightlingsea, Essex.

 

Mr K said:

“Everything was first class. Great communication and attention from consultant and nursing staff alike.”

 

Mr T said:

“I was anxious. The nurses and consultants were very friendly and professional and reduced my anxiety to nil. The room was clean and bright and the aftercare excellent. Overall, an experience I was dreading was in the event, extremely positive.”

 

Mr M said:

“A calming influence from the consultants and all of staff connected with the procedures one is involved in, a big bonus where blood pressure and heart complaints are evident”.

 

Mrs M said:

“The care I have received is excellent, staff were professional, caring and just wonderful. Food was great, catering staff excellent. Thank you to all”.

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