Patient Charter

Please note that from September 2018 a programme of work will commence as part of the upgrade to the hospital’s facilities. During this period of time there may be some noise disturbance although we assure you that any disruption will be kept to an absolute minimum.

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Our commitment to you, the ‘Ramsay Way’

Patient Charter

Care delivered in privacy, with compassion, dignity and respect:

  • In a safe and clean environment.
  • By a friendly, efficient team who ensure you are involved in decisions about your treatment and aim to promote your independence.
  • With information that ensures you are well-informed about your choices, provided in a way that you can understand.
  • By staff who are aware of, understand and recognise your social and cultural diversity, values and beliefs.
  • With priority given to good clinical practice supported by modern technology and equipment.
  • In surroundings designed to promote well being and comfort.

Contact Enquiry

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Finance Available

  • Loans for full cost of treatment
  • Straight forward application process
  • Prompt decisions
  • Payments made direct to hospital
  • Interest-free loan plan
  • Administration fee of £95
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Great Benefits

  • Your choice of consultant
  • Appointments in as little as 72 hours
  • A single point of contact
  • Matron and consultant-led care
  • A range of payment options
  • Individual physiotherapy sessions
  • Priority discharge
  • Freshly prepared menu
  • Private en-suite rooms*
  • Aftercare packages
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