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If you would like to leave feedback regarding your care at Oaks Hospital please follow the links below to submit your feedback: 

Patient testimonials

"I went in yesterday as a day patient, I was so looked after from the minute I arrived, nurses were lovely, made to feel really welcome, the care was outstanding, the anaesthetic nurse was lovely chatting to me and explaining what she was doing which really put me at ease thank you, the nurse in recovery really looked after me making sure I had pain relief and was really attentive. My consultant came to see me after my procedure, best experience I have ever had in hospital thank you everyone."

July 2017

"Took my partner in for consultation and was met by brilliant staff and clean and happy place."

June 2017

"Great staff, great hospital. Fine example of how things should be done."

June 2017

"I came in yesterday, Miss Gupta and her surgical team were fantastic, put my mind at ease and reassured me all the way . Thanks ladies for making my procedure go without a hitch and for being so kind."

June 2017

"My mum was here for a cataract operation. Staff very friendly, spoke clearly and explained what was happening. Very reassuring. Nothing too much trouble."

June  2017

"Staff are very polite, made me feel at ease as I was so nervous, hospital was very clean more than happy with my visit."

May 2017

"I must say the staff are so lovely... well spoken and polite ... spotless clean."

May 2017

"Stayed overnight, was an excellent time from the consultant and his team to the wonderful nursing and catering team. l have celiac as well and was provided with very tasty sandwich and a 5* breakfast, this has to be recommended as superb."

May 2017

"From the moment you arrive its a calm relaxed and comfortable atmosphere. Everyone is friendly and makes you feel welcome and at ease."

May 2017

 

What do you think we did well?

“Everything. In particular preparing me before I came in so that I knew what to expect – there were no surprises. Every single member of staff with whom I have come into contact has been affable, courteous, knowledgeable and has given me confidence. Thank you to them all.”

Mr Joseph Cleary, Ipswich, Suffolk.

 

“Excellent care – again – in all areas. Everyone very helpful and friendly. Had contact with Matron and General Manager again. Very nice approachable people. Mr Milne took the time to inform individual patients himself of work being done in corridor. Thoughtful gesture”.

Mrs Janet Staples, Brightlingsea, Essex.

 

Mr K said:

“Everything was first class. Great communication and attention from consultant and nursing staff alike.”

 

Mr T said:

“I was anxious. The nurses and consultants were very friendly and professional and reduced my anxiety to nil. The room was clean and bright and the aftercare excellent. Overall, an experience I was dreading was in the event, extremely positive.”

 

Mr M said:

“A calming influence from the consultants and all of staff connected with the procedures one is involved in, a big bonus where blood pressure and heart complaints are evident”.

 

Mrs M said:

“The care I have received is excellent, staff were professional, caring and just wonderful. Food was great, catering staff excellent. Thank you to all”.