I would like to start this review to give a big thank you to all of Oaks (Ramsay) staff. I arrived at Oaks Hospital early in the morning to be greeted by the admittance staff member who's name I did not take. She was very reassuring and took me to my room 144 (44 or so the nurses called). I didn't have to wait long until Nurse Donna and her colleague came in to check my blood pressure. Donna was full of life and advised me how to use the bed positioning system of which I had no idea how to use! Both her and her colleague were very helpful as they could see I was quite nervous and suffering from a high degree of anxiety. Leading up to my operation all the staff were very hands on, caring, timely and understanding. My operation was to be carried out by Mr Corr; who, also visited me numerous times leading up to my operation to reassure me that everything would be OK. Even from the original consultancy, Mr Corr was honest, straight forward and above all reassuring and positive that he could achieve the result I was being asked to be admitted for. There is no questioning this Hospitals ethics and workings at all. I was made to feel welcomed, reassured, cared for and more so that they new exactly what they were doing. The anaesthetist (and I am so sorry I forget your name) was so calming to me, reassuring me and had a great sense of humour, he will be someone I will not forget in a long time, albeit your name (I do apologise) But I will remember how nice you were to me. Hannah, who pushed my bed to the theatre stayed with me whilst the anaesthetist talked me through the next step before surgery. Great shout out to the recovery ward and the nurse who brought me round and asked if I was in any pain. And kept telling me to put my oxygen mask back on my face! You were amazing. The accommodation here was amazing also. As you know I was in room 144. I had a comfortable bed, the room was warm, extremely very clean and I had my own en suite equipped with large shower, toilet and basin. The sun was beaming through my room at 8am and it was lovely. I had my own TV to watch and a landline telephone. I am a property manager by trade and if I am honest , this was one of the best room set up's I have ever seen. A big shout out to the names I remember... Mr Corr, his assistant in theatre, the anaesthetist, Hannah, Chris (or maybe Andrew), Donna, Jordan (the student nurse and her colleague also). The lady who made me the egg and mayo sandwich. There were many names that assisted me today to whom I am all thankful for. I am just sorry I have forgotten some of your names, but you know who you are. Thank you for the opportunity you have given me to move forward with my life and for that I am truly forever grateful. Whatever inspired you guys to follow a career in helping people, healing people and fixing people may this long transpire into your children, families and your families children. Yours earnestly Rob Perry
18-03-2022
