Patient feedback

Please note that from September 2018 a programme of work will commence as part of the upgrade to the hospital’s facilities. During this period of time there may be some noise disturbance although we assure you that any disruption will be kept to an absolute minimum.

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If you would like to leave feedback regarding your care at Oaks Hospital please follow the links below to submit your feedback: 

Patient testimonials

"From the moment I was welcomed to the hospital to the time I left, all of the staff (porters, nursing, theatre, reception, catering, physiotherapy) I saw were very professional, kind, thoughtful and caring. I was under Mr Loffler and would recommend."

November 2017

"I cannot praise the Oaks enough. From the moment I walked in I was thoroughly looked after. As a person who suffers with anxiety this really reassured me. Unfortunately I was last on the list for op but this didn’t matter as I had my own room which was very comfortable. All staff were amazing and their care was second to none. Thank you!"

November 2017

"Came in as a day patient highly recommend! Excellent service throughout. My surgeon & nurses were all professional and courteous. Everyone I came into contact with at Oaks was both friendly and welcoming.
Hygiene second to none, five star experience and care."

November 2017

"Outstanding staff, outstanding environment ! Has put me at ease for the day of my op!"

October 2017

"Mr Tan Arulampalam put my wife at ease and answered all questions and concerns we had prior to her tests. The staff are friendly and accommodating. First class service. Keep up the good work."

September 2017

"Wonderful. Clean. Well staffed waiting on me with nothing too much trouble. Admitted as an afternoon NHS patient."

August 2017

"Excellent service from the beginning."

August 2017

"Highly recommend! Excellent service throughout. Hygiene second to none. Staff professional and courteous. Five star experience and care."

August 2017

"Great staff, great hygiene, I mean literally not a single spec of dust or hair anywhere in my room. 100% recommend Oaks, especially if you have fears of hospitals as the staff do a great job of taking your mind off of things."

August 2017

"I went in yesterday as a day patient, I was so looked after from the minute I arrived, nurses were lovely, made to feel really welcome, the care was outstanding, the anaesthetic nurse was lovely chatting to me and explaining what she was doing which really put me at ease thank you, the nurse in recovery really looked after me making sure I had pain relief and was really attentive. My consultant came to see me after my procedure, best experience I have ever had in hospital thank you everyone."

July 2017

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Finance Available

  • Loans for full cost of treatment
  • Straight forward application process
  • Prompt decisions
  • Payments made direct to hospital
  • Interest-free loan plan
  • Administration fee of £95
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Great Benefits

  • Your choice of consultant
  • Appointments in as little as 72 hours
  • A single point of contact
  • Matron and consultant-led care
  • A range of payment options
  • Individual physiotherapy sessions
  • Priority discharge
  • Freshly prepared menu
  • Private en-suite rooms*
  • Aftercare packages
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